{"id":6757,"date":"2023-03-22T00:15:00","date_gmt":"2023-03-22T06:15:00","guid":{"rendered":"https:\/\/chilpancingo.gob.mx\/portal\/?p=6757"},"modified":"2023-03-26T10:19:58","modified_gmt":"2023-03-26T16:19:58","slug":"presidenta-norma-otilia-hernandez-moderniza-atencion-a-usuarios-de-capach","status":"publish","type":"post","link":"https:\/\/chilpancingo.gob.mx\/portal\/presidenta-norma-otilia-hernandez-moderniza-atencion-a-usuarios-de-capach\/","title":{"rendered":"Presidenta Norma Otilia Hern\u00e1ndez moderniza atenci\u00f3n a usuarios de Capach"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Chilpancingo, Gro., 22 de marzo de 2023.- Para eficientar la atenci\u00f3n que se brinda a las y los usuarios de la Comisi\u00f3n de Agua Potable y Alcantarillado de Chilpancingo (CAPACH), la presidenta municipal Norma Otilia Hern\u00e1ndez Mart\u00ednez inaugur\u00f3 el \u00e1rea de Atenci\u00f3n Integral del organismo operador del agua.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La ma\u00f1ana de este mi\u00e9rcoles, acompa\u00f1ada por el director de la CAPACH, Carlos Balbuena Schiaffini y el s\u00edndico Andrei Marmolejo Valle, la alcaldesa hizo un recorrido por esa nueva \u00e1rea que luce completamente remodelada y modernizada para brindar una atenci\u00f3n m\u00e1s r\u00e1pida y c\u00f3moda a las y los usuarios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hern\u00e1ndez Mart\u00ednez salud\u00f3 al personal que est\u00e1 al frente de esta \u00e1rea y que recibi\u00f3 la capacitaci\u00f3n necesaria para desempe\u00f1ar sus respectivas funciones en esta \u00e1rea donde se brindar\u00e1n los servicios de contratos, factibilidades, reportes por falta de agua, fugas de agua, fugas de drenaje, tomas tapadas), aclaraci\u00f3n de recibos, impresi\u00f3n de recibos, constancia de no adeudo y de no servicio, quejas e inconformidades, todo en una sola oficina.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En esta \u00e1rea de Atenci\u00f3n Integral las y los usuarios tomar\u00e1n un turno del dispensador ubicado en la entrada de este espacio donde se cuenta con asientos para la comodidad de los usuarios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La presidenta municipal Norma Otilia Hern\u00e1ndez reiter\u00f3 que esta modernizaci\u00f3n administrativa es parte importante del rescate de la CAPACH, con una nueva din\u00e1mica de atenci\u00f3n ciudadana que tambi\u00e9n se replicar\u00e1 en otras \u00e1reas del ayuntamiento.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al respecto, el director de la CAPACH, Carlos Balbuena Schiaffini, refiri\u00f3 que el \u00e1rea de Atenci\u00f3n Integral nace de una encuesta que se realiz\u00f3 con ciudadanos de Chilpancingo en la que la mayor\u00eda coincidi\u00f3 en la necesidad de mejorar la atenci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Invitamos a la ciudadan\u00eda a que acudan a las oficinas de CAPACH, que regularicen su servicio, sus adeudos, quienes no tengan contrato no hay multas no hay recargos, vengan a regularizarse porque eso va a coadyuvar a que el resto de la ciudadan\u00eda venga con gusto a efectuar el pago y nos ayuden a sostener los gastos de este organismo&#8221;, expres\u00f3.<\/p>\n\n\n<div class=\"pgc-sgb-cb wp-block-pgcsimplygalleryblock-masonry \" data-gallery-id=\"3e356422\"><div class=\"sgb-preloader\" id=\"pr_3e356422\">\n\t<div class=\"sgb-square\" style=\"background:#d4d4d4\"><\/div>\n\t<div class=\"sgb-square\" style=\"background:#d4d4d4\"><\/div>\n\t<div class=\"sgb-square\" style=\"background:#d4d4d4\"><\/div>\n\t<div class=\"sgb-square\" style=\"background:#d4d4d4\"><\/div><\/div><div class=\"simply-gallery-amp pgc_sgb_slider \"><noscript><div class=\"sgb-gallery\"><div class=\"sgb-item\"><a href=\"https:\/\/chilpancingo.gob.mx\/portal\/?attachment_id=6758\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" width=\"300\" height=\"200\" loading=\"lazy\" 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